Companies House – About our services
Find company information
Data products and DVD directory
Companies House offers a number of different data products, including:
We also offer a DVD directory with basic company details on all live companies registered in the UK, and companies that have been dissolved in the last month.
File information for your company
It’s easier and quicker to file your information online. You can:
You can still post paper forms to us, but public access to our offices is restricted to protect the welfare of our employees. Check our office opening times for more information.
It’s also taking longer than usual to process paper forms because of coronavirus (COVID-19). You should file your information online where possible.
As part of our response to coronavirus, we’ve introduced a service to Upload a document to Companies House.
Protected online filing (PROOF)
Designed for users of our online filing or software filing service, the protected online filing (PROOF) scheme can help you prevent fraudulent changes to your company.
This free service lets you protect your company from unauthorised changes to your records. It prevents the filing of certain paper forms, including:
- changes to your registered office address
- changes to your officers details
Follow is a part of CHS which lets you receive free email alerts of company transactions. The alert tells you instantly what’s been filed with us, as soon as we’ve accepted it.
The email alert includes a link to the filing history of the company, where you can download a copy of the document for free.
Due to the coronavirus restrictions, we have closed our offices to the public in:
Certified copies and certificates
You can order:
- a certificate of incorporation with certified facts
- a certified copy of a document held on the register
Same day services
Due to the impact of coronavirus (COVID-19), we’ve suspended all our same day services until further notice.
Customer service standards
The Companies House customer charter sets out the standards of service we aim to provide. It also provides information on how you can give us feedback on your experience of doing business with us.
Vulnerable customer pledge
We recognise that complying with statutory obligations can be difficult for users who find themselves in vulnerable situations, and we pledge to support customers during these periods.
Unacceptable customer behaviour
Companies House is committed to providing an excellent service to our customers and we will always do our best to help. In return, we expect our customers to behave appropriately and treat our employees with courtesy, consideration and respect.
Our unacceptable behaviour policy lets both employees and customers know what we consider to be unacceptable and outlines the steps we may take to deal with such behaviour. It applies to all our customers.
Our services are designed to be accessible and easy to understand. We can also provide reasonable adjustments to help users who need assistance because of a disability or health condition.
Give us feedback
To help us make sure that we’re maintaining our standards or highlight areas for improvement, you can complete our customer satisfaction survey.
It only takes a few minutes to complete.
All the information you supply when completing a survey will be treated with the utmost confidentiality in line with our privacy statement.
How to say thanks
If you’d like to say thanks and tell us about a person or team at Companies House who has given you a brilliant level of service – send your email to firstname.lastname@example.org.
This could be someone who has:
- gone out of their way to help you
- been genuinely interested in your needs and responded to them
- helped you deal with a difficult situation
The person will be told that you appreciated their effort and may even receive an award or gift voucher for their service.
Companies House fees
We charge a statutory filing fee for some of our services.
Some of our fees are set by regulations and confirmed by parliament. Some fees are administratively set by a fees determination.
If you have a credit account with us, you can access and manage these accounts using the Companies House eBilling service.
Companies House has a service for Welsh companies and limited liability partnerships (LLPs) who prefer to use the Welsh language when conducting business with us.